Kum & Go

Reviews about Kum & Go

• 3 / 5

  By Sissy Tugmon
  On the whole I think this Kum & Go is a good business that has been a helpful addition to our town. I wasn't pleased with this visit because the attendant ran my credit card twice and said it didn't go through. I went and pulled cash off of the ATM to pay for my purchase then I pulled my the transaction record off my mobile banking app and showed the attendant that my checking account had been charged twice for the purchase I had just given him cash for. I showed it to him. He was very gruff and stated that there wasn't anything he could do about it. I explained that I did not want to lose the almost $80.00 it had charged and he was very hateful with me and said that he couldn't do anything about it and he gave me a number to call. I did call the number and it took over 24 hours for the problem to be fixed. I was very displeased with the results of my shopping experience on this day. I think that more steps should be made to fix problems when a business makes them. A little more pleasant of customer relations might improve the quality of the business as well!
  April 25, 2017